Stillwith landing page hero

Staying Present for the People Who Matter Most

Most people leave nothing behind — not because they don't want to, but because there was never a good time to think about it.

Stillwith is a mobile app that lets you record voice notes, capture photos, and write messages for the people you love — to be delivered after you're gone. A trusted contact confirms when the time comes, and your memories reach the people they were meant for.

The idea came from earlier research into how people memorialize loved ones on Facebook after they pass away. What I found was that people were improvising — using a platform never designed for grief, because nothing better existed. What they wanted most was simple: more words from the people they lost. Stillwith is built to make that possible, before it's too late.

See the Facebook Post Memorialization project →

CONTRIBUTION

I designed and built Stillwith end-to-end — from initial research and service design through to a functioning product on iOS, Android, and web.

ROLE

Solo Designer & Developer

TYPE

Case Study

PLATFORM

iOS, Android, Web

YEAR

2026, ongoing

Design Process

I designed and built Stillwith alone — from the initial research through to a shipped product on iOS, Android, and web. Not having a handoff between design and engineering meant I could test a design decision in a working build the same session instead of waiting to see how something felt in implementation. That changed how I made decisions.

AI was part of the process throughout, but not as a replacement for the thinking. The Figma MCP connector kept design and code in sync without me having to manually translate between them. Working with Claude meant I could go from a design decision to a working screen in the same sitting — the gap between what I intended and what got built stayed small in a way that's hard to achieve even on a team.

But there's a hard limit to what AI could do here. How a prompt is worded. How much friction goes into an irreversible action. What the Keeper sees in the first three seconds. Those were judgement calls no tool could make — and in a product that handles grief, getting them wrong isn't just a UX problem.

Stack: React Native (Expo SDK 55), Next.js, Supabase, Vercel, Figma, Groq Whisper, Claude (Sonnet), ElevenLabs.

The Problem

When someone passes away suddenly, the people left behind often struggle to move forward — not because of logistics, but because there was no goodbye. No closure. Research on Prolonged Grief Disorder points to the same thing I heard directly from people in grief support groups: what survivors wanted most was more words from the person they lost.

The tools that exist today don't address this. Estate planning focuses on assets. Social media memorials are improvised. Nothing is built specifically to help people leave something meaningful behind — for the right person, at the right time.

That's the gap Stillwith is designed to fill.

Who Is This For?

Cycle showing the Sender creating memories, the Keeper receiving them, and the Keeper potentially becoming a new Sender

THE SENDER — MEMORY CREATOR

The person leaving memories. They need an experience that feels meaningful and unhurried, with no pressure to finish everything at once.

THE KEEPER — RECIPIENT

The person receiving memories. They have no relationship with Stillwith and may be actively grieving when the first memory arrives. The experience has to earn their trust in seconds — through the person they lost, not the product. Some Keepers will want to do the same for the people they love.

Validated by prior research

During university, I asked a Facebook grief support group what they wished a loved one had left behind. The responses were consistent: words, voice messages, letters, a simple goodbye.

That research shaped Stillwith's core decisions: voice as the primary medium, memories addressed to specific people, and a Keeper experience built around receiving something personal rather than browsing a memorial.

Responses to Facebook grief support group post
Some responses to my Facebook post asking what survivors wished their loved ones had left for them.

What research tells us about connection after loss

The wish to stay connected after someone dies is not unusual. In a study of 70 bereaved people published in OMEGA — Journal of Death and Dying, 81% described after-death communication as comforting, 84% found it helpful in their bereavement, and 61% expressed a desire for continued contact with the person they lost.

The evidence points to something important: people are not simply trying to let go. Many are trying to keep feeling close. Stillwith does not simulate that connection. It preserves the real thing: actual words, an actual voice, recorded while the person was still here.

How Stillwith is different from grieving on social media

When people grieve on social media today, they're often working with content that wasn't always meant for them. A deceased person's Instagram shows holiday photos shared publicly with everyone. Facebook's memorialization features give the bereaved a place to post about the person — but nothing gives the person a voice. What's there wasn't always curated for you specifically, and you have no control over when it surfaces. The algorithm decides when you're reminded.

Stillwith is different in one specific way: everything inside it was recorded by the person, for you, on their terms. Not a window into a life — a message addressed to you.

Comparison between grieving on social media and receiving a personal Stillwith memory
Content on social media wasn't always curated for you. Stillwith is.

Service Blueprint

Six-phase Stillwith service blueprint across User, Guardian, Keeper, and System rows

Phase 1 — Onboarding

The User creates an account and records their first memory. Delivery setup stays optional until they are ready.

Phase 2 — Creating

The User records voice notes, attaches photos, and writes messages. AI helps with transcription, titles, and prompts.

Phase 3 — Maintaining

The User comes back over time. Periodic check-ins confirm they're still active.

Phase 4 — Trigger

Delivery is triggered by a Guardian or by missed check-ins. A 7-day safety period runs before anything is sent.

Phase 5 — Delivery

The Keeper receives an email with a personal URL and a short transcribed voice excerpt. No account is required; the memory comes first.

Phase 6 — Keeping

The Keeper can save memories to a profile and, if they choose, become a Sender for someone else.

Design Principles

Four principles guided every design decision in Stillwith — derived from the brand and from what this product needs to earn emotionally.

INTIMATE

Every interaction feels personal, never clinical or transactional. Stillwith is not a filing system for memories — it's the closest thing to sitting with someone.

RESTRAINED

Silence and space carry as much weight as content. The product resists the instinct to fill every moment with UI, prompts, or features — less on screen means more emotional room for the user.

TIMELESS

The design should endure the way a handwritten letter does — not trendy, not branded with the aesthetic of a particular year. Memories recorded today may be received decades from now.

TRUSTWORTHY

Users are sharing their most private selves. Everything from data handling to copy tone needs to earn that trust, not assume it.

These principles became constraints: no gamification, no dark retention patterns, no trend-driven visuals, and no generic product copy.

Design Decisions

Keeper's First Moment

Keeper's first screen on web — the moment they open the personal URL and see the memory waiting

The Keeper has never heard of Stillwith. They may be grieving. And they are about to receive something deeply personal from someone they've lost.

The design goal was simple: connect them with the person, not the product. The Keeper receives an email containing a short transcribed excerpt from the voice recording — the first thing they read is something in the voice of someone they miss. When they open the link, the memory is already there. No account prompt, no onboarding, no brand-first explanation.

That choice — leading with the voice, not the product — is the single most important design decision in Stillwith. If that moment fails, nothing else matters.

Web First for Keeper

The Keeper experience is web-based so the first memory can be opened immediately, on whatever device they have. No app store, no setup, no extra task at the worst possible moment.

The app comes later, after the Keeper has already felt why Stillwith matters.

Audio First for Memory Creation

A recording carries tone, warmth, pauses, and rhythm in a way writing cannot. That is why the recording button is the most prominent action in memory creation.

The interface makes a deliberate point: start with your voice. Writing and photos are still available, but audio sets the emotional center.

Audio-first memory creation flow with recording as the primary action
AI prompt appearing in context before recording a memory

AI Prompts

The hardest part is starting. The benefit to the Sender is deferred, sometimes forever, so the product has to make creation feel lighter.

AI prompts offer specific questions based on the Keeper, the relationship, and what has already been recorded. The goal is not more content. It is one meaningful next memory.

Enabling the User to Preview the Keeper's Experience

Side-by-side preview of the User creation view and the Keeper experience

Because the User's benefit is so deferred — and because they may never experience it themselves — it's genuinely hard to stay motivated to keep creating memories. The preview feature addresses this directly.

Before anything is delivered, the User can see what their Keeper would receive: the layout, the voice, the photos, and how the memory comes together. Seeing it from the other side turns an abstract act of care into something they can feel.

Delivery via Guardian vs. via Stillwith

Delivery is the most consequential part of Stillwith, so setup needed to feel light. Users can create memories privately, then turn delivery on only when they feel ready.

Once delivery is on, Stillwith offers two trigger paths: a trusted Guardian, or automated check-ins. The Guardian path keeps a human in the loop, but it can ask a lot of someone who may already be grieving.

The automated path reduces that burden. Stillwith checks in every six months, and only triggers delivery after three missed check-ins — enough to signal a pattern, not a single busy week.

Delivery settings screen with a ready-to-deliver toggle and two trigger options

Scheduled Delivery for Meaningful Dates

Grief doesn't hit evenly. The hardest days are often the predictable ones — a birthday, a holiday, an anniversary. These are also the moments when hearing from someone you loved would mean the most.

Users can schedule memories for those moments: a birthday voice note, a graduation message, a note to a partner on an anniversary. Even if they cannot be there, they can still show up.

Date picker interface for scheduling a memory delivery on a meaningful date

Irreversibility

Once memories are delivered, they cannot be taken back. That shaped the entire trigger flow. In this context, getting it wrong is not just a bad experience. It is a harm.

Friction became a feature:

The goal was to let deliberate action move forward, while making accidental action naturally pause.

Emotional Pacing

This is a product where slower is better. That meant rejecting many defaults of consumer software: streaks, read receipts, badge counts, urgency, and “your memory is waiting” notifications.

Those patterns are built for return frequency. In grief, they become pressure. A notification reminding a Keeper that a memory is waiting — before they are ready — is not engagement. It is an intrusion.

The same logic applies on the Sender side. There is no memory count, no progress bar, no implied goal the product is nudging you toward. Prompts are offered, not pushed. The check-in cadence is every six months, not weekly. The product's job is to stay out of the way and be easy to return to — on the User's terms, not the product's.

Goals

Prior research validated the need. The next question is whether Stillwith's mechanisms actually work: can prompts help Senders create, and can delivery feel careful when it matters most?

AI PROMPT EFFECTIVENESS

Do prompts help Senders return and record over time? Evaluate: return recording sessions after a prompt is received.

READY TO DELIVER

This toggle is the emotional threshold. If it never turns on, nothing is delivered. Evaluate: activation rate and reasons for hesitation.

KEEPER-TO-SENDER CONVERSION

When receiving a memory moves someone to want to leave one for the people they love, the product has done something real. Evaluate: of those who receive a memory, how many go on to create their own for someone else.

DELIVERY PATH SPLIT

Guardian or automated check-in: the chosen path reveals how people trust the system. Evaluate: path selection and completion rate.

TIME TO FIRST MEMORY

Some people record immediately. Others need time. Track and learn; don't optimise for speed.

TIER PROGRESSION

Upgrade moments show where value becomes clear: more memories, video, or commitment to the act. Evaluate: upgrade rate and preceding action.

Reflection

From design exercise to shipped product reflection visual
From design exercise to shipped product.

Building Stillwith changed what I think is possible for a designer. A few years ago, taking an idea like this from research to a working mobile and web product would have been almost impossible for one person. With AI, agents, and modern development tools, that gap is much smaller.

But the tools did not make design thinking less important. They made the quality of the idea matter more. AI can generate, translate, debug, and build — but it cannot decide what is worth building, where emotional friction belongs, or how a product should behave inside someone's life. Stillwith only holds together because those decisions came from somewhere considered.

What surprised me most was realising I was not just designing the product. I was also designing how I worked with the tools — shaping the prompts, agents, and workflows that made the process possible. That is a genuinely new design skill. The ability to direct an AI pipeline toward a specific emotional outcome, not just a functional one, is not something the tools do on their own.

It also clarified the limits of the medium. My earlier Facebook Post Memorialization project was a design proposal inside someone else's ecosystem — one I still could not simply build into, even with today's tools. Platforms, permissions, and ownership still define what can exist. Stillwith was different: I could define the whole system — product, service model, delivery flow, and the emotional boundaries around all of it.

The designer's job did not disappear. The medium changed. The responsibility to make thoughtful decisions did not.

RELATED | FACEBOOK POST MEMORIALIZATION →